helpdesk
https://github.com/redknitin/helpdesk
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Helpdesk web application built with Ruby, Sinatra, Bootstrap and jQuery
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Help out
- Issues
- Issue parts from Service Request; Quantity change history
- Alternate UOMs for Part
- RSpec test cases for the AJAX cascading dropdown data
- Assign multiple personnel to a ticket
- Email Notifications
- Setting to enable/disable password reset by users
- Use request filters to check if a user is authenticated
- User preference: Redirect to ticket detail page on service request save
- README.md needs work
- Paging, Sorting, Filtering on the Issue List page
- Docs
- HTML not yet supported