papercups
https://github.com/papercups-io/papercups
Elixir
Open-source live customer chat
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Help out
- Issues
- link to working hours docs
- Email support form
- Allow marking customer/conversation as "priority" from chat widget config
- Trigger is editing when the text is changed
- Crafted messages on the client can be made to look like Agent's
- [Draft] Client Side Bot Messages
- See number of messages per customer in reporting page
- Sign up should land on getting started to minimize a click
- On hover clickable links should turn have a visual indicator that its clickable
- Make it obvious that customer details is clickable in conversations page
- Docs
- Elixir not yet supported